Address

Maglebjergvej 6
2800 Kongens Lyngby

Customer service

kontakt@idealoffice.dk

Reception hours

Mon - Thurs: 9:00 - 13:00 (13:00 - 17:00 by appointment)
Fri 9:00 - 13:00 (13:00 - 15:00 by appointment)
Sat, Sun and public holidays: Closed

Scanned mail

Scanner klar til at scanne breve

Here you will find your scanned letters

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Log in to your Virtual Mailbox

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Select the letter you would like to have scanned

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Select action

If the letter has not yet been scanned, you must request this by clicking on the lightning bolt and requesting this

  1. Select the letter or parcel
  2. Select which action, e.g,
    1. Open and scan
    2. Forward
    3. Pick up

If you want your mail to be scanned without having to request this first, you can select this under “Settings” –> “automations”, see how here.

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Open the scanned letter

Click on “Mail Scans” to open the letter and download it.

If you have problems or questions, create a support case here.